SHIPPING POLICY

At cozycore.com, delivering premium goods with a seamless and prompt shipping experience is our top priority. Please review our shipping terms below before placing your order.

1. ORDER PROCESSING TIME
All orders are processed within 1–3 business days (Monday through Friday), excluding Sundays and public holidays. Every order is meticulously prepared by our staff to guarantee precise and safe delivery.

2. TRANSIT TIME & DELIVERY
Most packages are delivered within 5–8 business days (Monday through Friday) after your item ships. Please note that delivery schedules may vary based on your location, carrier delays, or seasonal holidays.

3. ORDER CUT-OFF TIME
Orders placed before 5:00 PM (GMT) Greenwich Mean Time (London) on business days will begin processing the same day. Orders received after this time will be processed the following business day.

4. SHIPPING LOCATIONS & CHARGES
We are proud to offer FREE Standard Shipping on all orders within the United Kingdom. At this time, we do not offer international shipping.

5. SHIPPING CARRIERS
We partner with trusted carriers including Royal Mail, UPS, USPS, and FedEx to ensure reliable and timely delivery of your packages.

6. TRACKING YOUR ORDER
As soon as your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for the tracking information to update in the carrier’s system.

7. ACCURATE SHIPPING INFORMATION
To avoid delays or misdelivery, please verify that your shipping address is correct at checkout. We are not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.

8. ORDER CHANGES OR CANCELLATIONS
If you need to change or cancel your order, please contact us immediately at cozycore20@gmail.com or via Live Chat. Once an order has entered the processing stage, changes or cancellations may no longer be possible.

9. MISSING OR DAMAGED PACKAGES
If your package is missing or arrives damaged, please contact us within 48 hours of the marked delivery date. Please retain all original packaging and provide photos of the damage to help us resolve the issue quickly.

OUR GUARANTEE TO YOU
Purchase with Assurance: We guarantee prompt delivery and high-quality goods.

Quick & Dependable Delivery: We ship your goods swiftly so you can enjoy your purchase without long wait times.

Risk-Free Shopping: Your order is protected by our 30-day money-back guarantee. If you're not satisfied, we've got you covered.

NEED HELP?
If you have any questions regarding shipping or your order status, our support team is ready to assist you:

Live Chat: Available on our website: www.cozycore.com

Email: cozycore20@gmail.com

Phone: 

Address: